Revitalize Hydration and Weight Loss LLC

Effective Date: 07/20/2025

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Program Description

By opting in to SMS communications from Revitalize Hydration and Weight Loss LLC, you agree to receive text messages related to your care and our services, including appointment reminders, wellness updates, promotional offers, and other service-related messages.

Frequency

Message frequency may vary based on your engagement with our services. Typically up to four messages per month.

Cost

Message and data rates may apply as determined by your mobile carrier. We are not responsible for any charges imposed by your carrier.

How to Opt In

You may opt in to receive SMS messages by providing your mobile number during online booking, by phone, or in person. By doing so, you consent to receive text messages from Revitalize Hydration and Weight Loss LLC.

How to Opt Out

To stop receiving SMS messages, reply STOP at any time. You may still receive important appointment reminders or legally required notifications after opting out of marketing messages.

Support

For assistance, reply HELP to any message or contact us at 864-413-1440 or contact@revitalizehwl.com.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Privacy Policy

Information We Collect

We collect personal information necessary to provide medical and wellness services, including:

• Name, date of birth, phone number, and email address

• Medical and health-related details necessary for treatment

• Appointment history and communication preferences

This may include Protected Health Information, PHI, as defined by HIPAA.

How We Use Your Information

Your information is used to:

• Provide and coordinate care

• Send appointment reminders and treatment-related updates

• Communicate about wellness services, membership programs, and offers

• Maintain accurate medical and billing records

• Comply with legal and regulatory requirements

We do not sell or share your information for third-party marketing.

Handling of Protected Health Information, PHI

Revitalize Hydration and Weight Loss LLC complies with applicable HIPAA regulations.

• PHI is accessed only by authorized personnel involved in your care or administrative operations.

• PHI is stored securely using encrypted systems and password-protected databases.

• Electronic communications that contain PHI are transmitted using HIPAA-compliant platforms.

• We do not disclose PHI without your written authorization unless required or permitted by law, such as public health reporting, law enforcement requests, or to prevent a serious threat to health or safety.

• Employees and contractors receive HIPAA training and are required to maintain confidentiality.

Information Sharing

We may share information only with:

• Authorized staff and clinical providers involved in your care

• HIPAA-compliant business associates that assist with billing, scheduling, and secure communications

• Regulatory or law enforcement agencies when required by law

No mobile information, including SMS opt-in data and consent, will be shared with any third parties for marketing or promotional purposes.

Data Security

We maintain administrative, physical, and technical safeguards to protect personal information and PHI from unauthorized access, alteration, or disclosure. These include encryption, access controls, secure data storage, and workforce training.

Data Retention

We retain personal information and PHI for as long as required by federal or state law and consistent with professional recordkeeping standards.

Your Rights

You have the right to:

• Access your health records

• Request corrections to your PHI

• Receive an accounting of disclosures

• Request restrictions on certain uses or disclosures of your PHI

• File a privacy complaint without retaliation

Submit privacy requests or complaints to contact@revitalizehwl.com.

Policy Updates

We may update these SMS Terms and Conditions and this Privacy Policy from time to time. The most current version will be posted on our website. Continued use of our services after an update means you accept the revised policy.

 

 

 

Contact Us

 

 

Revitalize Hydration and Weight Loss LLC

1099 E Butler Rd, Suite 109

Greenville, SC 29607

Phone: 864-413-1440

Email: revitalizehwl@gmail.com

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